The conventional approach to fulfilling multiple line functions in accommodation selling involves a well-staffed back office managing the volume and complexity of operations. However, a customer-centric approach for repetitive tasks will significantly reduce potential errors and escalation in payroll costs.

Capturing events revenue needs to be a top priority as the marketplace rebounds. But the question is, are you ready? Many hoteliers may not be, according to a new research. You’ll need to quickly access accurate and detailed information about function-space availability, room availability, menu, package, and pricing options — all essential for winning proposals.