Leisure travel agency, Prime Holidays, is a start-up business which realised the need for efficient technology solutions in order to compete in a crowded market.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
With so much at stake, they turned to Portway Systems to handle their travel technology needs. Portway Systems not only created a detailed plan to introduce the best systems, but when commission and finance management was a key concern, it was Portway Systems who came to the rescue.
Solution
The team wanted to migrate to a feature-rich solution with multi-GDS integration, strong on Back-Office/CRM with integrated Accounting & Finance, all within a cloud infrastructure so TravelWorks was a ‘natural fit’. As a result, they were keen to offer the tender to no one other than Portway Systems.
The Results
- Successful Cloud Migration: Prime Holidays successfully migrated to a feature-rich cloud travel technology infrastructure.
- Comprehensive System Integration: Achieved robust multi-GDS integration, along with strong Back-Office/CRM and integrated Accounting & Finance functionalities.
- Optimized Commission & Finance Management: Key concerns regarding commission and finance management were effectively addressed and resolved.
- Enhanced Market Competitiveness: Enabled Prime Holidays to effectively compete in a crowded market through efficient technology solutions.
- Improved Operational Efficiency: Benefited from streamlined operations thanks to the implementation of TravelWorks as a natural fit for their needs.
