SUPPORT & SLA
Protect your business-critical systems
Let’s Start Work
Together
Please feel free to contact us. We will get back to you within 1-2 business days. Alternatively just click the link below.
GET THE CONTINUED SUPPORT YOU NEED
- All software applications need maintenance to run smoothly over time.
- Our ongoing support options fix bugs and help deal with your future growth needs.
- Our choice of packages includes different levels to suit any company’s needs.
GUARANTEED RESPONSE TIME WITH AN SLA
Service Level Agreements protect your most important systems. For a fixed fee, our engineers dedicate time to your project every month. We guarantee and monitor their response times so your mission-critical systems always run smoothly.
FLEXIBLE SUPPORT WITH PAY-AS-YOU-GO MAINTENANCE
- Not every system needs the security that comes with an SLA.
- Not every system needs the security that comes with an SLA.
- Time is only deducted from your total when our team makes a change to your software.
ELIMINATE DOWNTIME AND AVOID DISRUPTION
Any system can go down from time to time. With application monitoring, our robots continually check your status. If they fail to get a response, our support technicians are automatically notified and bring your system back online. Our backup options can also quickly recover your critical information in the event of data loss or a system breach.
